The security of your personal data is our top priority. Find out exactly how 1up collects, uses, and safeguards your information — with complete transparency.
How We Protect Your Data — In Plain Terms
All your data is protected by 256-bit SSL encryption, stored with bank-level security to ensure no third party can gain access.
Your personal data is never sold or rented to any third party. This is a core principle we uphold without exception.
You can view, correct, or request deletion of your data at any time. We ensure you have full control over your own information.
You can opt out of promotional emails or SMS at any time. Just let our support team know and we will update your preferences immediately.
All data is stored on secured servers. Regular security audits and penetration testing are conducted to ensure there are no vulnerabilities.
Our Privacy Policy is written in plain language so you can understand every term with ease. There are no hidden clauses or complex legal jargon.
A summary of what data 1up collects and why
This Privacy Policy ("Policy") defines the relationship between 1up and its users regarding the collection and use of data. By using the Platform, you are considered to have consented to this Policy.
1up (referred to herein as "we", "us", or "the Platform") is an internationally licensed online gaming service provider. We believe that user privacy is a fundamental right, and that belief underpins everything we do.
In this Privacy Policy, we have clearly explained what data we collect, why we collect it, how it is used, and how it is kept secure. Our goal is to give every user full control over their own data.
This policy applies equally to use of 1up services via website, mobile app, or any other channel. If you have any questions, feel free to reach out to our support team at any time.
We only collect data that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.
Directly Provided Information:
Automatically Collected Information:
We never store your password in plain text. Passwords are always stored as encrypted hashes, and no member of our staff can view them.
The privacy-related data we collect from you is used for the following purposes. Only the data necessary for each specific purpose is used.
1up follows the highest industry standards to protect your data, operating multi-layered security measures at both the technical and organizational level.
In the event of a data breach, we will notify affected users within 72 hours and take all necessary action.
Cookies are small text files that websites store in your browser. 1up uses cookies to enhance your experience and keep the platform running smoothly.
You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.
You have several important rights regarding your data, and we respect them fully. Contact our support team to exercise any of these rights.
You may request to know what data we hold about you.
You may request corrections to any inaccurate or incomplete information.
Request deletion of your data where no legal obligation requires us to retain it.
Download your data in a machine-readable format.
Request that the processing of your data be restricted under certain circumstances.
Object to your information being used for marketing or profiling purposes.
We will respond to rights requests within 30 days of receipt. In complex cases, this may extend to a maximum of 60 days, and you will be notified accordingly.
1up strictly prohibits anyone under the age of 18 from using the Platform. Collecting data from minors is entirely against our policy.
If you believe a child or underage member of your family is using the Platform, please contact our support team immediately.
As an international platform, 1up may store or process your data on servers located in different countries. Regardless of where your data travels, the same protection standards always apply.
We retain your data only for as long as necessary. Data that is no longer needed is automatically deleted after a set period.
We may update this Privacy Policy from time to time. We will notify you before any significant changes are made.
Contact us for any questions, concerns, or requests to exercise your rights regarding this Privacy Policy.
Our dedicated privacy team handles every data-related request you submit with the utmost care.
Quick Answers to the Most Common Questions